Initial conversation
We discuss the property, your current position and what you want from the arrangement.
Landlord information
A practical guide to how enquiries are reviewed, properties are assessed and agreements move forward.
After enquiry
The first stage is about understanding the property and whether it can work operationally. There is no need to prepare a full pack of documents before speaking to us.
We discuss the property, your current position and what you want from the arrangement.
We look at the address, type, bedroom count, layout and any known issues.
We decide whether the property is likely to fit the way we operate.
We talk through possible terms, responsibilities and the practical next steps.
We check what certificates, records, licensing or works may be needed.
Any agreed works, handover details and operating arrangements are put in place.
Once everything is agreed, the property moves into our management process.
Property review
Assessment is practical rather than theoretical. We look at whether the property can be managed properly, whether the arrangement is realistic, and what needs to happen before it can start.
We review the area, local demand and whether the property sits within our operating coverage.
We consider bedroom mix, room sizes, access, shared spaces and how the property functions day to day.
We identify immediate works, likely maintenance issues and whether light improvement works are needed.
We check the status of certificates, licensing requirements and any records needed before handover.
We consider whether the property can be managed consistently under our inspection and repair process.
We assess whether the property and landlord expectations support a stable long-term arrangement.
Real-world example
A landlord in Bexley approached us after repeated void periods and ongoing tenant issues through a traditional letting arrangement.
We took over the property under a long-term agreement, carried out improvement works, and have now managed the property for over 10 years.
During that time, the landlord hasn’t had to worry about voids, tenant damage, compliance changes or day-to-day management. Their only involvement has been receiving the rent each month while we handle everything else.
Operational questions
The address or area, property type, number of bedrooms, current condition and current occupancy status.
Yes. We need to understand the layout, condition and any practical issues before confirming whether terms can work.
This depends on the property, but typically includes safety certificates, licensing position and relevant property records.
We identify the works, agree what needs doing and decide whether the property can progress before or after improvements.
The agreement sets out responsibilities clearly so both sides understand maintenance, access, handback and ongoing management.
Simple cases can be reviewed quickly. Properties needing works, licensing checks or further information take longer.
Next step
Speak to Levi Thake about whether your property could be suitable and what the next review steps would be.